The item must be returned within 7 days after the buyer receives it.
The buyer is responsible for return postage costs.
You must return items in their original packaging and in the same condition as when you received them. If you don't, you may not receive a full refund.
The seller doesn’t take responsibility for colour variations caused by viewing on different electronic devices.
As an Australian consumer, you have a legal right to return items purchased from a business and to receive a repair, replacement, or refund if the items:
- Are faulty or develop a fault within a reasonable period of time after purchase.
- Aren't fit for purpose (i.e., they don't do what the seller said they would do)
- Don't match the seller's description or sample.
- Are of unacceptable quality; or
- Fail to meet other mandatory consumer guarantees under the Australian Consumer Law.
You may be required to return the goods and to provide proof of purchase. Remember, your rights to a return, replacement, or refund for faulty or non-compliant goods are in addition to any other rights under the seller's return policy or any warranty that comes with the goods.
Consumer guarantees don't apply if you:
- Simply changed your mind, found the product cheaper elsewhere, or decided you don't like or need the product.
- Misused a product and have caused or contributed to the failure of the goods, for example, by damaging or misusing the goods.
- Consigned goods, or made to order items can not be returned unless they are faulty or damaged.
Note: This information is general in nature and is not intended to constitute legal advice. Please visit the ACCC website for more information about consumer guarantees and your rights.